Sales Cloud
Salesforce Sales Cloud can make all the difference the way Sales rep engage and sell to both prospects and existing customers. Sales Cloud can track every aspect of the journey from prospect to loyal customer across all teams.
Sales cloud helps Sales reps in achieving their Sales targets. It provide a platform where Sales rep can follow all actions taken on an account easily over single display, track status of lead & opportunity.
- Single screen view of Lead, accounts and opportunity.
- Effective lead management process
- Better opportunity management with 360 degree view.
- Easily implement company specific Sales processes.
- Helps in getting a real-time view into your team’s forecasts.
- Monitoring team performance by instant reporting.
Service Cloud
Salesforce Service Cloud helps in providing world class service to customers. Service cloud helps in providing 24*7 customers support and respond to customer whenever they need. Service cloud can help in building customer loyalty, Increase first call resolution and agent productivity. Service cloud can also help in reducing customer service cost and increasing overall customer satisfaction.
Benefits of Service cloud
- 360 degree view of customer.
- Customer support from multiple channels.
- Omni-channel routing of cases.
- Faster case management with easy visibility into the full context of case and a record of every customer interaction.
- Helps customer service agent to monitor and respond faster to customer posts on social media channels like Twitter, Facebook, Instagram, and others.
Customer Community
Customer communities allow your business to connect with your customers 24*7. Customer communities can be branded as per your branding requirement. With customer community you can track customer activity, automate portions of customer service, and create and update customer specific content; such as invoices, receipts, pricing, directly from within salesforce.com.
Benefits of customer communities
- Making customer specific information available 24*7 to all authorized customers
- Addressing customers query and Building a knowledge base.
- Conducting surveys and polls, getting one to one feedback from customers.
Partner Community
Partner communities helps in enabling your partners to seamlessly access your system, strictly governed by the access controls mechanisms. Partner communities can be integrated with your back end systems. You never miss an emerging business opportunity with our Salesforce community services.
Benefits of partner communities
- Generating more sales by connecting sales team with resellers and distributors.
- Having a 360 degree view of your partner ecosystem.
- Making partner specific information available 24*7, hence providing better partner service and reducing partner service cost.
Salesforce Lightning
Nubys brings unbeatable value proposition to your business by unleashing the powerful and dynamic capabilities of Salesforce Lightning through a carefully crafted and tailored strategy. Our experts help your Lightning implementation result in exponential improvement in productivity and improved bottom line. Our lightning capabilities include
- Migrating from Salesforce Classic to Salesforce Lightning
- Lightning application development
- Lightning component development
- Building lightning Communities
- Lightning Process Automation
Mobility Solutions
With Nubys Salesforce mobile solutions, available on iOS and Android platforms, your phone becomes your workplace. We can quickly build feature-rich native and hybrid mobile apps, which are easily integrated with Salesforce & ERP solutions. This enables you to connect with your customers on the go, fully manage your leads and accounts, monitor your business, collaborate with multiple stakeholders, generate and view detailed reports and a whole lot more., you can create your data on mobile app while you are offline, this data will be sync back to the app as soon as you come in the network range. Our team also has expertise in building Mobile apps that work in offline mode as well.
Custom Development on Force.com Platform
Nubys offers specialized custom development capabilities on Force.com platform. We utilize our technical knowhow to develop a custom cloud application to fit our customer’s unique business needs. We create a prototype, work with business users to get it validated for functionality and usability, and iteratively make changes till they fully satisfy customers’ need. We design, develop and implement a system that provides strategic value, tangible benefits, and is easily adaptable.
We use platform such as Salesforce lightning, Apex and Visualforce in combination with technologies like Angular JS for custom development that dovetails solution’s aesthetics and functionality with customers’ business requirements.
Salesforce Integration Services
Nubys team has proven experience in integrating Salesforce with enterprise systems such as SAP, Oracle and other business critical applications (on-premise / cloud). Our team helps in building a seamless, well-orchestrated, and synchronized system, with complete visibility and drill-down capabilities. Your processes and data across the enterprise appear as part of one comprehensive, cohesive system. Our prebuilt integration accelerators speed up integration. Our integration expertise includes
- Integration using SOAP and REST APIs.
- Using middle ware tools.
- Using Salesforce connectors.
- Salesforce CLI.
Shared Support Services
Our shared support model provides quality support to customers who are not willing to engage a full time consultant. In this model customer commit for a min. 50 hrs billing per month. These hours can be utilized either for support or minor enhancement. Team can be ramped up and down as per need. Fill the Contact Us form to know more about Shared Support model.
